A customer is the most important visitor on our premises,

He or she is not dependent on us.  We are dependent on them.

They are not an interruption in our work.

They are the purpose of it.

They are not outsiders in our business.

They are part of it.

We are not doing him a favor by serving him.

He is doing us a favor by giving us an opportunity to do so.


jaspreet customer service bodies by design

Jaspreet – Customer Service Representative

As a Customer Service Representative at Bodies By Design, I strive to build a welcoming environment for every client through excellent communication, problem-solving, teamwork, and a smile.

Customer service entails not only organization and efficiency but patience, respect, and openness, and I aspire to continue providing the service the team has for the last 20 years. I’m very excited to witness the fitness journey’s of our clients while supporting the team and clients along the way!

Diana – Customer Service Representative 

To me, customer service has always been about defining the space around me through openness, trust and willingness. The substance of customer service is relatively consistent wherever you go, but it’s the style in which it is carried out that sets certain teams apart, and the quality of your relationship with a client or coworker is immediately given a foundation based off of your first interaction. I do my best to approach every situation with poise and sincerity, and making sure the client is getting the complete experience… and coming back for more!


Natalie – Customer Service Representative

Here at Bodies By Design, I will strive to educate myself on all products and services in order to be able to help customers make the best choices for their fitness and health goals. My goal is to connect with my customers on a more personal level first, by greeting them with a smile and calling them by their first name. Making every customer feel welcome and important by presenting a positive attitude even in challenging situations is what being a great CSR is to me.

customer service bodies by design

Mariiah – Senior Customer Service Representative

Customer service to me means treating every customer the way I would want to be treated. I provide excellent, helpful, high-quality service to all individuals while establishing a relationship that has a long-lasting impression. I always ensure that I go above and beyond our customer’s expectations. I’ve found that personalizing each experience, communicating and listening to all customer needs allows me to deliver the best service possible. Ultimately, customer satisfaction is the top priority and contributes to creating loyal, returning customers.


Alessia – Customer Service Representative

I believe that great customer service is key. Having the opportunity to meet and greet everyone who walks through the door with a smile is extremely important. I seek to be organized and professional, and cater to clients questions comments or concerns when needed. Customer service is a life long learning process; you approach different obstacles on a daily basis, and it is up to you to choose whether to walk away or learn from these obstacles. Here at bodies by design, the environment is consistently positive which delights me to work here that much more. I have the opportunity to get to know the client’s stories, whether general or personal, and to me, that is very inspiring as well as motivating. As cliché as it sounds, the clients are the reason in which I love what I do, and I have a great team alongside who can certainly agree!